Privacy Policy
Wattle & Gum Gardens (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our services or visiting our website, you agree to the terms of this Privacy Policy.
We collect personal information necessary to provide our lawn care, garden maintenance, and irrigation services. The types of personal information we may collect include:
• Name
• Contact details (phone number, email, address)
• Payment information (if applicable)
• Property details relevant to our services
• Communication records (emails, messages, service requests)
We collect personal information through:
• Online inquiry forms
• Phone calls, emails, or direct communications
• Social media interactions
• Website analytics (cookies and tracking technologies)
We use personal information for the following purposes:
• To provide and manage our lawn care and maintenance services
• To respond to inquiries and provide quotes
• To process payments and issue invoices
• To send service reminders and promotional offers (with consent)
• To improve our services and customer experience
• To comply with legal obligations
We do not sell, rent, or trade personal information. However, we may disclose your personal information:
• To third-party service providers (e.g., payment processors, marketing platforms) for business operations
• When required by law or regulatory authorities
• To protect our business, customers, or others from fraud or harm
We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure. Security measures include:
• Secure storage of customer records
• Encryption of sensitive data where applicable
• Restricted access to personal information within our business
Despite these precautions, no method of electronic storage is completely secure. If a data breach occurs, we will take prompt action in accordance with the Notifiable Data Breaches (NDB) Scheme.
You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us at:
We will respond within a reasonable timeframe and may require verification before granting access or making changes.
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can adjust your browser settings to refuse cookies; however, some website features may not function properly.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services indicates acceptance of the revised policy.
If you have concerns about how we handle your personal information or believe we have breached the Privacy Act, you can contact us: